Shipping

STANDARD SHIPPING GUIDELINES

Shipping is free in most regions to all European countries. Please note: We are currently unable to ship to Russia. We hope to resume service to Russia in the near future. 

Regional exclusions on our EU site include the United Kingdom, Sweden, Switzerland, and Norway. 

United Kingdom: Free shipping on orders over GBP100. All orders that do not meet the GBP100 minimum will require a shipping fee of GBP15.

Norway: Free shipping on orders over KR1,200. All orders that do not meet the KR1,200 minimum will require a shipping fee of KR300.

Sweden: Free shipping on orders over KR1,200. All orders that do not meet the KR1,200 minimum will require a shipping fee of KR300.

Switzerland: Free shipping on orders over CHF 250. All orders that do not meet the CHF 250 minimum will require a shipping fee of CHF 25.

For orders shipping to the United States and the rest of the world, please visit https://aninebing.com/.  

SHIPPING DELAYS

Please note: We have implemented minor changes to our shipping protocols for all UK orders to continue serving our loyal customers as seamlessly as possible. All UK orders remain subject to import taxes and duties, which will be automatically applied at checkout for orders above the EUR equivalent of 135 GBP, contingent on the exchange rate at the time of purchase. We continue to offer free shipping and returns on all full-price orders. As always, thank you for shopping with ANINE BING.

SHIPPING AND HANDLING

Do you cover duties and customs?

EU ORDERS

We ship DDP (Delivery Duty Paid) to all EU countries, which means we cover all relevant import taxes and duties. 

NON-EU ORDERS

Orders to all non-EU countries are shipped DAP, subject to import tax and duties. The shipping carrier will invoice you upon delivery of your goods. All other non-customs related local taxes, such as Use Tax, are not covered by ANINE BING. Some countries may be subject to additional fees, such as Spain.

Customs duties and taxes on non-EU orders are non-refundable through ANINE BING. However, your local customs bureau may be able to assist you with a duty refund.

Do you charge VAT? 

Please note that VAT/duties may apply for European countries outside of the EU.

UK SHIPPING

Customs duties and taxes are non-refundable through ANINE BING. However, your local customs bureau may be able to assist you with a duty refund.

Why am I being charged 100 at checkout if shipping is free?

We offer free shipping to most of the world. However, we have two different versions of our website. Our European store ships for free to most of Europe, and our US store ships for free to the United States and the rest of the world outside of Europe. To ship to Europe please make sure you see "EU | " at the top right of your screen and you are on eu.aninebing.com. Please note that VAT/duties may apply for European countries outside of the EU.

When will my order ship?

Most orders ship within 1-3 business days.

How long will it take for my order to arrive?

Average shipping times:

Europe to EU: 1-3 business days

EU to UK: 3-6 business days

Europe to non-EU country: 7-10 business days

Please note: For non-EU countries, there may be delays due to customs. The above shipping times are estimates only. Actual delivery times may vary depending on shipping location and respective international customs. ANINE BING is not liable for any loss or damage suffered by any reasonable or unavoidable delay in delivery.

What is Global-e?

Global-e is a cross-border solution that offers a customized checkout experience, including region-specific currency and shipping options, for international customers. When you are ready to checkout, you will be brought to a Global-e portal to process your payment

INTERNATIONAL SHIPPING GUIDELINES

Destination

Shipping + Returns

Taxes

Duties

Albania 
Free Shipping + Returns
Taxes Included in Price
No Additional Duties
Armenia
Free Shipping + Returns
Taxes Calculated at Checkout

No Additional Duties

Belarus
Free Shipping + Returns
Taxes Calculated at Checkout

Duties Calculated at Checkout

Bosnia and Herzegovina

Free Shipping + Returns
Taxes Included in Price

No Additional Duties

Bulgaria 
Free Shipping + Returns
No Additional Taxes
No Additional Duties
Croatia
Free Shipping + Returns
Taxes Included in Price
No Additional Duties
Denmark
Free Shipping + Returns
Taxes Included in Price
No Additional Duties
Georgia
Free Shipping + Returns
Taxes Included in Price
No Additional Duties
Guernsey
Free Shipping + Returns
Taxes Calculated at Checkout
Duties Calculated at Checkout
Hungary
Free Shipping + Returns
Taxes Calculated at Checkout
No Additional Duties

Isle of Man

Free Shipping + Returns
Taxes Calculated at Checkout
Duties Calculated at Checkout

Jersey

Free Shipping + Returns
Taxes Calculated at Checkout
Duties Calculated at Checkout

Liechtenstein

Free Shipping + Returns
Taxes Calculated at Checkout
Duties Calculated at Checkout

Moldova

Free Shipping + Returns
Taxes Calculated at Checkout
Duties Calculated at Checkout

Norway

Free Shipping + Returns on Orders Over KR1,200
Taxes Calculated at Checkout
Duties Calculated at Checkout

Poland

Free Shipping + Returns
Taxes Calculated at Checkout
Duties Calculated at Checkout

Romania

Free Shipping + Returns
Taxes Calculated at Checkout
Duties Calculated at Checkout
Serbia
Free Shipping + Returns
Taxes Calculated at Checkout
Duties Calculated at Checkout
Sweden
Free Shipping + Returns on Orders Over KR1,200
Taxes Calculated at Checkout
Duties Calculated at Checkout
Switzerland
Free Shipping + Returns on Orders Over CHF 250
Taxes Calculated at Checkout
Duties Calculated at Checkout

Turkey

Free Shipping + Returns
No Additional Taxes
No Additional Duties

United Kingdom

Free Shipping + Returns on Orders Over GBP100
No Additional Taxes
No Additional Duties

Ukraine

Free Shipping + Returns
No Additional Taxes
No Additional Duties

Do you offer expedited shipping?

At this time, we do not offer expedited shipping options.

How can I track my order?

Once your order has shipped, you will receive a shipping confirmation via email. If you are unable to locate this email, or believe you have yet to receive your tracking details, please email us at concierge@aninebing.com.

What happens if my package gets lost?

Please email us at concierge@aninebing.com. If your package is lost in transit, we will do everything we possibly can to assist you. However, we are not responsible for packages if there is proof of delivery. 

PURE NOIR + ROSE WOOD

At this time we are only able to ship our fragrances within the continental US and continental Europe due to international shipping restrictions. Please see below for a list of approved and restricted locations. Contact concierge@aninebing.com for more information.

APPROVED DESTINATIONS

Albania

Andorra

Austria

Belgium

Bulgaria

Bosnia-Herzegovina

Croatia

Cyprus

Czechia

Estonia

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Moldova

Montenegro

Netherlands

Poland

Switzerland 

RESTRICTED DESTINATIONS

 Armenia

Belarus

Czech Republic

Denmark

Georgia

Guernsey

Jersey

Kazakstan

Liechtenstein

Norway

Nigeria

Romania

Scotland

Serbia

Spain

Sweden

Turkey

Ukraine

UK